You can get in contact with the institution calling the following number (503) 2528 1111 or visit the Embassy at 89 Av. Norte y C. El Mirador 6 Nivel, Torre 1, World Trade Center, Colonia Escalon, C.A. (Apartado Postal No. 115) yourself. Should you decide to get your Japan visa online, simply fill out the application form from home!
Visa to JapanJapan Electronic Travel Authorization