You can get in contact with the institution calling the following number 061-242-6855,6912 or visit the Embassy at SES, quadra 811, Avenida das Naqoes, lote 39, CEP 70425-900 Brasilia – DF yourself. If you want to omit the visit to the Embassy, simply apply for a Japan e-Visa online. Fill the application form within minutes from home.