You can contact the selected Embassy via phone calling the following number +57-1-317-5001 or visit the institution physically here Carrera 7. No. 71-21, Torre B Piso 11, Edificio Avenida Chile, (Apartado Aereo 7407). If you decide to apply for the Japan e-Visa, you can do so by filling an online application form without leaving your home.
Visa to JapanJapan Electronic Travel Authorization