You can contact the selected General Consulate via phone calling the following number 081-465-9115 or visit the institution physically here Rua Padre Carapuceiro, 733, 14’andar Edif. Empresarial Cneter I, boa , Viagem 51020-280-RECIPE-PE. You can also apply for the Japanese e-Visa online following a quick and intuitive 3-step application process that requires no visits to the Embassy.
Visa to JapanJapan Electronic Travel Authorization